Facility Membership Agreement

This Facility Membership Agreement is between Korima Transportation ("Korima") and the healthcare facility ("Facility") whose authorized representative enrolled on Korima. Facility is the customer of Korima. Facility's residents, patients, or those under its care ("Residents") are beneficiaries of transportation services arranged by Facility using the Korima platform. There is no direct contractual relationship between Korima and any individual Resident.

Only authorized staff of Facility may use the platform to arrange transportation for Residents under Facility's care. Facility is responsible for maintaining the confidentiality of its account credentials and for all actions taken by its staff using those credentials. Facility shall not permit individuals outside its care, members of the general public, or other unrelated parties to book rides through its account.

Facility selects a membership tier (Starter, Growth, or Scale) at enrollment. Monthly membership fees are billed via Stripe on the calendar day Facility activated the subscription, recurring monthly thereafter. Individual rides are billed separately on a per-ride basis. Korima may adjust membership pricing with 30 days' prior notice; Facility may cancel before any price change takes effect.

Korima provides a coordination platform connecting Facility with independent transportation providers ("Providers"). Korima is not itself a transportation carrier and does not employ Providers. Korima dispatches rides, manages payment, and provides customer support. Providers are independent contractors responsible for the safe operation of their vehicles.

• Provide accurate Resident information needed to complete each ride.
• Ensure Residents are reasonably ready at pickup and accompanied as required.
• Comply with applicable laws governing the care and transportation of Residents.
• Obtain consents required to share Resident contact details with Providers.
• Promptly notify Korima of any cancellations or schedule changes.

Facility shares only the minimum information necessary to complete each ride. Korima stores ride data securely, encrypts data in transit and at rest, and maintains audit logs of all access to PHI. Korima does not request and Facility shall not transmit medical diagnoses, treatment details, or prescription information through the platform.

Either party may terminate this Agreement on 30 days' written notice. Korima may suspend Facility's access immediately for misuse, non-payment, or breach. On termination, Facility's data is retained for 90 days then anonymized or deleted per our Privacy Policy.

To the fullest extent permitted by law, Korima's total aggregate liability under this Agreement is limited to the amount of membership fees paid by Facility in the 12 months preceding the claim. Korima is not liable for the acts or omissions of Providers.

For agreement or billing questions: info@korimatransport.com · (915) 262-7089.